• Mobility

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    Real-time information on train departures and arrivals and other information on mobility services at the station

    Live departure / arrival

    Overview of the next departing and arriving trains

    Replacement service

    Site plan as PDF

    Timetables

    Notices on train departures as PDF

    Parking

    Detailed information on parking facilities and fees
    Available at this station:
    • Bicycle parking
    • Taxi rank
    • Bicycle garage

  • At the station

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    Information for a pleasant stay and a relaxed onward journey can be found here
    Address:
    Aachen Hauptbahnhof, Bahnhofstr. 2a, 5 2 0 6 4 Aachen

    Shopping and eating

    Extensive overview of bakeries, gastronomy, stores and services can be found at www.einkaufsbahnhof.de

    Map

    Orientation plan for the station, the platform and the surrounding area

    WiFi

    Free WiFi at stations

    Elevators

    Information about available elevators and possible malfunctions

    Luggage lockers

    At this station you can put your luggage in a locker

    Equipment for accessibility

    Even if you are limited in your mobility – it is important to us that you reach your destination well
    Available at this station:
    • WC

  • Advice and support

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    We will help you – on site at the station as well as digitally
    To the service area

    Mobility Service Centre

    The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains

    Yes, please register in advance by calling +49 30 65212888 (local rate)

    Lost property office

    Whether it’s glasses, a hat or a cell phone: Lost items can be found at the lost and found service of Deutsche Bahn
    Monday and Tuesday
    From 8 to 13
    null null Wednesday
    From 11 to 16 30
    Thursday and Friday
    From 8 to 13
    Saturday and Sunday, incl. public holidays
    closed

    Mobile service staff

    Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’
    Monday to Sunday, incl. public holidays
    From 6 15 to 22 30

    Bahnhofsmission

    When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge

    www.bahnhofsmission.de

    DB Reisezentrum

    At DB Reisezentrum you receive the complete range of services for your journey with Deutsche Bahn
    Monday to Friday
    From 6 to 21
    null null Saturday
    From 7 to 20
    null null Sunday, incl. public holidays
    From 8 to 20

    Feedback and contact

    Contact persons and contact options for questions or feedback on our train stations
    Email
    feedback@bahnhof.de

    Chatbot

    Hello, my name is DB Smile. I am your digital assistant and help with questions about the station
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Discover more content

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New: Remember elevators and receive operating status as a push message

From now on, travellers can save elevators on bahnhof.de and be informed about changes to the operating status of elevators on bahnhof.de.

Bahnhof.de takes over the function of the Bahnhof live app

DB will no longer make the DB Bahnhof live app available for download in the app stores from 31 December 2024.

Against the background of a platform with a stopping S-Bahn train, a smartphone is shown with the Berlin Hauptbahnhof station side open.

Bicycle services at the train station

At many stations we already offer you a wide range of services for your bike

A young woman with a bicycle using a cell phone in the city.