The equipment features listed below serve to ensure barrier-free accessibility to the platforms.

If you have any questions, please contact our mobility service by phone 030 65212888 (local rate) or by email at msz@deutschebahn.com. Our colleagues are available for you from 06:00 to 22:00 Monday through Friday and from 08:00 to 20:00 on Saturdays, Sundays and holidays.

Please select a platform to learn which accessibility features are met.

  • step free access

    available
  • passenger information display

    available
  • public address system

    available
  • tactile platform access

    not available
  • tactile handrail label

    not available
  • tactile guiding strip

    available
  • contrasting guidance

    available
  • stairs marking

    available
  • platform height ≥ 55 cm

    available
  • main platform height

    76 cm

    A platform can have different heights for each section. This helps to ensure that trains with different boarding heights can stop and accessibility can be guaranteed for all trains. Currently, only the height of the longer platform section is available. If two sections are the same length, the greater height is displayed here as the main height. We are working on displaying this information more accurately. The actual platform height is currently being rechecked at all stations. The heights for all sections are also being recorded. As soon as the data is available, it will be published here on bahnhof.de.

    If you have any questions or feedback, please contact us directly:

    feedback@bahnhof.de

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Even if you are limited in your mobility – it is important to us that you reach your destination well
The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains
Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label "Service"